Pearl - How to - Notify us of a deceased claim

Notify us of a deceased claim

It is very important that you notify us of the death of a person whose life is assured under a policy, or the pension policyholder, before you submit a claim. This will enable us to update our records and prepare our files in readiness for the claim. We will then be able to process the claim without delay when we receive it.

Notification will also stop any further unnecessary correspondence being sent.

You can use our online form below to notify us that the life assured or pension policyholder has died. We can accept notification from anyone, you do not have to be related to the life assured or pension policyholder.

Launch the online form - Deceased Notification

After you have completed the form you can go to our How to - Make a deceased claim section, where you will find all the information and a claim form which will need to be submitted in order to make a claim.